Here we have listed some of the most important and often the most frequently asked questions that may arise in relation to food supplements and how to use them; placing orders in the e-shop; changing and/or cancelling orders.
If you can’t find the answer to your question and you think your question could be helpful to others, please let us know by sending an email to info@lambertsbaltic.ee.
If the new product is more expensive, we will send you an invoice for the price difference. If the new product is cheaper, you can choose between a gift card or a refund for the difference.
If the order has already been processed or shipped, a handling fee may apply.
Payment for the additional products will be made based on an invoice. If the order has not yet been processed, we will add the products to your existing order.
If the order has not yet been processed, we will usually refund the payment within up to 14 days.
If the order has already been processed or shipped, a €3 handling fee will be deducted from the refund.
Please ensure that the returned product is unused, unopened, and undamaged (including the packaging).
After submitting the form, our customer service team will contact you and provide detailed return instructions.
If you have a question regarding your order, a return, or a product-related issue, please fill in the form below. We will respond as soon as possible.